By John Linstrom, Emergency Management

Our nation is on a journey. Our destination is having well-informed emergency response services that have enough information to quickly come to our aid during any crisis. You may be thinking that we already have that in our 911 system. And in a way, you’re right. For decades, we’ve relied on 911 for police, fire and emergency medical response. But just as the first automobiles set the stage for the advanced vehicles we drive today, the national 911 system is full of potential that has yet to be realized. We need to implement the next generation of 911 to continue receiving the emergency services that keep us safe.